Customer Feedback Device For Retail Outlets And Service Centres

Mpulse Pro is a customer feedback device designed to capture customer feedback and analyze customer input, boosting engagement and satisfaction across diverse industries. Using Mpulse Pro, businesses can seamlessly capture and analyze customer feedback using smiley feedback terminals and QR code technology. 

• Capture Feedback at a Click of Smiley: Empower customers to provide feedback instantly with a simple click on our smiley feedback terminal, making feedback collection intuitive and engaging. 
• Seamless Registration Process: Mpulse Pro offers a seamless registration process, allowing users to sign up using their mobile number, employee number, or bill number for quick and easy access. 
• Real-time Feedback Capture: Capture customer feedback instantly with the click of a smiley using our user-friendly smiley terminals, providing actionable insights into customer satisfaction. 
• QR-Enabled Feedback: Enable multiple feedback captures effortlessly through QR codes, ensuring convenience and accessibility for customers. 
• Proactive Issue Resolution: Receive instant alerts on negative feedback, empowering you to address concerns promptly and enhance customer loyalty. 
• Easy Installation: Enjoy a plug-and-play installation procedure, allowing you to start capturing feedback quickly and effortlessly.  
• Flexible Installation Options: Choose between wall-mounted or stand-mounted smiley terminals to complement your establishment's layout and decor. 
• Comprehensive Subscription Package: Enjoy a comprehensive subscription package that includes device rentals, cloud hosting, connectivity charges, and dedicated support for uninterrupted service. 

Mpulse Pro is ideal for a wide range of customer-facing establishments, including: 

• Retail stores 
• Restaurants and cafes 
• Hotels and resorts 
• Healthcare facilities 
• Educational institutions 
• Offices and corporate settings 

• Enhance customer engagement and satisfaction 
• Gain actionable insights to drive business decisions 
• Improve service quality and operational efficiency 
• Demonstrate a commitment to customer-centric approach 

Refer to our pricing page for detailed information.  

•  Device Rentals: Access the customer feedback device with no upfront device cost. 
• Cloud Hosting: Securely store and manage feedback data on our cloud-based platform. 
• Mobile & Data Connectivity Charges: Ensure seamless data connectivity for real-time feedback collection. 
• Instant & Real-time Data at Your Fingertips: Gain actionable insights instantly from customer feedback. 
• Web & App Dashboard with Period/Location-based Analysis: Analyze feedback trends based on time and location for strategic decision-making. 
• Customer Mobile Number Capture Facility: Capture customer contact details for personalized follow-ups and marketing campaigns. 
• QR-enabled Feedback: Empower customers to provide feedback conveniently using QR codes. 
• Instant Call Alerts on Negative Feedback to Establishment Owner: Receive immediate alerts for prompt issue resolution and customer retention. 
• WhatsApp Link to Customer for Google Reviews/Updates: Drive positive reviews and customer engagement via WhatsApp. 
• Phone/Email/Chat Support: Access dedicated support channels for any assistance or inquiries. 
• Warranty: Enjoy peace of mind with warranty coverage for device maintenance and replacements.