world's largest two wheeler company
MR.velmurugan, service head, pan-India
At TVS Dealerships, we take customer feedback seriously. We wanted the feedback data in real-time. So that it is actionable then and there.
Now, We had implemented the MPulse smiley terminals at around 100 dealerships across the country. The results had been encouraging. The terminal makes it so easy for customers to register their satisfaction levels. And the instant alert mechanism is so useful in alerting our Works manager in case of any poor feedback.
We could see the C-Sat scores going up in our service dealerships.
Good work MPulse Team.
chain of 8 shopping malls in andhrapradesh
Mr.SHAIK MOHAMMED RAFI, HR Manager
We are using MPulse at 6 of our shopping malls in Andhra Pradesh.
What we like about MPulse is their DASHBOARD REPORTS.
Overall review about MPulse is that EVERY THING IS SUPERB.
a very popular textile showroom in Chennai
Mr.Deepak, C.E.O
We use MPulse Terminals at all billing counters.
The feature we most liked about Mpulse is the Simplified 2 step feedback.
It was very useful to bring the voice of many invisible problems . Delivery of the device was on time and after sales support was very good.
retirement homes in trivandrum
Mr.Bala Subramanian, Director, 6TH DIMENSIONS HOMES AND CARE PVT LTD,
What we like about MPulse is that It is a simple, easy to use device.
We use MPulse in the restaurant within our retirement community.
It has given us continuous feedback which has helped to meet our residents expectations. It's simple and effective.
hospital in Bengaluru
Mr.Jaidev.A, Founder, Parihaar Neuro Clinic
Good product.
Helps to get reviews which is otherwise a tough job.
