Customer Feedback Device

Mpulse Basic is an intelligent IoT device designed for capturing customer feedback using smiley buttons. It simplifies the feedback process by allowing customers to provide feedback quickly and seamlessly with a click of a smiley. It offers flexibility with wall-mounted or stand-mounted options and QR-enabled features for enhanced feedback customization, allowing the capture of customer numbers and facilitating multi-question feedback upon request. 

• Capture Feedback at a Click of Smiley: Empower customers to provide feedback instantly with a simple click on our smiley feedback terminal, making feedback collection intuitive and engaging. 
• QR-Enabled Feedback: Enable multiple feedback captures effortlessly through QR codes, ensuring convenience and accessibility for customers. 
• Proactive Issue Resolution: Receive instant alerts on negative feedback, empowering you to address concerns promptly and enhance customer loyalty. 
• Easy Installation: Enjoy a plug-and-play installation procedure, allowing you to start capturing feedback quickly and effortlessly. 
• Anonymous Feedback Capture: Capture customer feedback discreetly with smiley buttons, ensuring anonymity. 
•  Easy Installation: Enjoy a plug-and-play installation procedure, allowing you to start capturing feedback quickly and effortlessly. 
• Flexible Installation Options: Choose between wall-mounted or stand-mounted smiley terminals to complement your establishment's layout and decor. 
• Comprehensive Subscription Package: Enjoy a comprehensive subscription package that includes device rentals, cloud hosting, connectivity charges, and dedicated support for uninterrupted service. 

Mpulse Basic is suitable for various customer-facing establishments, including: 

• Retail stores 
• Restaurants and cafes 
• Malls and supermarkets 
• Hotels and resorts 
• Healthcare facilities 
• Employee canteens and cafeterias 
• Office buildings and corporate facilities 
• Manufacturing plants and industrial settings

• Enhance customer engagement and satisfaction 
• Make your customers feel valued by asking for their opinion 
• Gain actionable insights to drive business decisions 
• Improve service quality and operational efficiency 
• Demonstrate a commitment to customer-centric approach 

Refer to our pricing page for detailed information. 

• Device Rentals: Access the customer feedback device with no upfront device cost 
• Cloud Hosting: Securely store and manage feedback data on cloud servers. 
• Mobile & Data Connectivity Charges: Cover expenses for mobile data usage required for real-time feedback transmission. 
• Instant & Realtime Data at Your Fingertips: Access feedback data instantly through a user-friendly dashboard for prompt analysis. 
• Web & App Dashboard with Period/Location-based Analysis: Analyze feedback trends based on time periods and locations. 
• Instant Call Alerts on Negative Feedback to Establishment Owner (With QR Model): Receive immediate alerts on negative feedback with QR-enabled models. 
• Phone/Email/Chat Support: Access comprehensive support via multiple channels for assistance with feedback management. 
• Free Replacement Warranty: Receive free device replacement in case of malfunction or issues.