Mpulse Handheld offers an innovative solution for capturing customer feedback in high-traffic environments with ease and efficiency. This compact and portable customer feedback device, powered by a regular power bank, can be carried by volunteers to collect feedback on the go.
One-Touch Feedback Capture: Customers can provide their feedback instantly using smiley buttons, ensuring quick and intuitive responses.
Compact and Mobile: The device is compact and portable, powered by a regular power bank, enabling easy mobility for feedback collection on the go.
Real-time Data Insights: Access instant and actionable feedback data at your fingertips, enabling timely decision-making.
Instant Alerts: Receive immediate alerts on negative feedback, empowering you to address customer concerns promptly.
Comprehensive Subscription Package: Enjoy a comprehensive subscription package that includes device rentals, cloud hosting, connectivity charges, and dedicated support for uninterrupted service.
Device Rentals: Access the customer feedback device with no upfront device cost
Cloud Hosting: Securely store and manage feedback data on cloud servers.
Mobile & Data Connectivity Charges: Cover expenses for mobile data usage required for real-time feedback transmission.
Instant & Realtime Data at Your Fingertips: Access feedback data instantly through a user-friendly dashboard for prompt analysis.
Web & App Dashboard with Period/Location-based Analysis: Analyze feedback trends based on time periods and locations.
Instant Call Alerts on Negative Feedback to Establishment Owner: Receive immediate alerts on negative feedback to facilitate quick response and issue resolution.
Phone/Email/Chat Support: Access comprehensive support via multiple channels for assistance with feedback management.