Need: Bluestar one of the largest Air conditioning brands in India, wanted to capture feedback at their cafeteria to measure employee satisfaction.
Solution: Mpulse Basic was deployed across its offices in India to capture employee feedback at their cafeteria. The device was customized to have a LED Display that prominently showcases the feedback chosen by the user.
Outcome: They were able to capture a large amount of location wise data which improved the cafeteria quality and employee satisfaction.
Need: Rajiv Gandhi International Airport in Hyderabad is one of the busiest airports in Chennai. The need is to understand the measure the passenger experience.
Solution: Mpulse Basic was deployed across multiple touch points including their restrooms. The passengers can just click a smiley to register their feedback about issues like restroom cleanliness etc.
Outcome: They were able to capture a large amount of location wise data which improved the service quality and passenger satisfaction.