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    • PRODUCTS
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  • Home
  • PRODUCTS
    • Customer Feedback
    • Event Feedback
    • Cafeteria Feedback
    • MPulse POS
    • MPulse BT
    • Swachh Bharat mission
    • Employee Experience
    • Passenger Experience
  • DIGITAL FEEDBACK
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    • Photo Gallery
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    • In the news
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Case studies

MPulse customer feedback device in bluestar

BLUESTAR INDIA

Need: Bluestar one of the largest Air conditioning brands in India, wanted to capture feedback at their cafeteria to measure employee satisfaction.

Solution: Mpulse Basic was deployed across its offices in India to capture employee feedback at their cafeteria. The device was customized to have a LED Display that prominently showcases the feedback chosen by the user. 

Outcome: They were able to capture a large amount of location wise data which improved the cafeteria quality and employee satisfaction.

#Employee Feedback

HYDERABAD International Airport

Need:  Rajiv Gandhi International Airport in Hyderabad is one of the busiest airports in Chennai. The need is to understand the measure the passenger experience. 

Solution: Mpulse Basic was deployed across multiple touch points including their restrooms. The passengers can just click a smiley to register their feedback about issues like restroom cleanliness etc.  

Outcome: They were able to capture a large amount of location wise data which improved the service quality and passenger satisfaction.

#Passenger Feedback

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