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WHEN YOUR CUSTOMER IS GOD THEIR FEEDBACK IS GOD'S MESSAGE

WHEN YOUR CUSTOMER IS GOD THEIR FEEDBACK IS GOD'S MESSAGE WHEN YOUR CUSTOMER IS GOD THEIR FEEDBACK IS GOD'S MESSAGE WHEN YOUR CUSTOMER IS GOD THEIR FEEDBACK IS GOD'S MESSAGE

WE HELP YOU CAPTURE IT. . . IN REALTIME

 

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Request a Demo

WHEN YOUR CUSTOMER IS GOD THEIR FEEDBACK IS GOD'S MESSAGE

WHEN YOUR CUSTOMER IS GOD THEIR FEEDBACK IS GOD'S MESSAGE WHEN YOUR CUSTOMER IS GOD THEIR FEEDBACK IS GOD'S MESSAGE WHEN YOUR CUSTOMER IS GOD THEIR FEEDBACK IS GOD'S MESSAGE

WE HELP YOU CAPTURE IT. . . IN REALTIME

 

LOGIN
Request a Demo

3000+ Customer Facing Establishments using our IOT Terminals... 10 Million+ Feedbacks Received...

3000+ Customer Facing Establishments using our IOT Terminals... 10 Million+ Feedbacks Received...

3000+ Customer Facing Establishments using our IOT Terminals... 10 Million+ Feedbacks Received...

3000+ Customer Facing Establishments using our IOT Terminals... 10 Million+ Feedbacks Received...

3000+ Customer Facing Establishments using our IOT Terminals... 10 Million+ Feedbacks Received...

3000+ Customer Facing Establishments using our IOT Terminals... 10 Million+ Feedbacks Received...

About MPULSE ?

In a nutshell

Mpulse is a simple, yet powerful and Comprehensive Customer Feedback Solutions & Management Platform, using a Phygital combination of IOT Hardware and an Agile Software to Capture, Monitor and Analyze feedbacks and help the Customer Facing Establishments to take Informed Decisions for Betterment of Business.


  • Elegant, IOT Based smart smiley terminals. 
  • Connected devices for real-time feedback capture & delivery. 
  • Smart Insights  delivered through web and mobile interface .
  • Timely alerts on Whatsapp & Voice call to sound negative feedbacks. 


Why customer feedback matters

customer feedback matters

Our Products

MPULSE BASIC

MPULSE HANDHELD

MPULSE BASIC

  • Single touch Operation.
  • Anonymous feedback Capture.
  • Real time Web/App Dashboard.
  • QR based Survey (Optional) . 
  • Plug & Play Smart IOT Device.


Ideal for

Events | Public Conveniences | Malls | Caterers | Retail outlets .

MPULSE PRO

MPULSE HANDHELD

MPULSE BASIC

  • One touch feedback Capture.
  • Customer number Input Option.
  • QR based survey Enabled.
  •  Real time Web/App Dashboard.
  • Plug & Play smart IOT Device.


Ideal for

Supermarkets | Service centre | Showroom | Hotels | Salons.

MPULSE HANDHELD

MPULSE HANDHELD

MPULSE HANDHELD

Small customer feedback device that can be handheld

  • Smart handheld IOT Device.
  • Single touch Operation.
  • Real time Web/App Dashboard.
  • QR based Survey (Optional) . 
  • Carry it around functionality.


Ideal for

Restaurants | Petrol bunks | Conferences | Retail chains | Cafeteria.

ACCESS

CONTACTLESS

MPULSE HANDHELD

  • One touch feedback Capture.
  • RFID Based Input Option.
  • QR based survey Enabled.
  •  Real time Web/App Dashboard.
  • Plug & Play smart IOT Device.


Ideal for

Offices | Employers | Factories | IT Parks | Business Centres.

CONTACTLESS

CONTACTLESS

CONTACTLESS

  • Touchless Operation.
  • Anonymous feedback Capture.
  • Real time Web/App Dashboard.
  • QR based Survey (Optional) . 
  • Plug & Play Smart IOT Device.


Ideal for

Public Utilities | Transport | Airports |  Stations | Toilets .

BT - PRO

CONTACTLESS

CONTACTLESS

A simple smiley device is set up to capture feedback, at the service counter. 


When a customer clicks a poor feedback, a buzzer inside the Manager's cabin beeps instantly. So that the customer issue can be addressed and resolved then and there. 

Our clients

university of malta logo
medall logo
itc logo
swachh bharat logo
flipkart logo
narayana health logo
aditya birla group logo
hero motocorp logo

Awards and Accolades

Microsoft BizSpark



In 2019, Madbee was chosen as a preferred startup as part of Microsoft Startup Program. This enabled us to explore state-of-the-art cloud hosting technologies and build our products anchored on Microsoft Azure Cloud.

Microsoft Founders Hub

In 2023, Madbee was again chosen as a preferred Startup as part of Microsoft Founders Hub Program. 

Armed with technology support and mentorship from Microsoft, Madbee is exploring new horizons to integrate AI/ML in to products and dashboard. 

CIO Review

We are honoured to be awarded as Índia's top 20 Enterprise Mobility solution providers''by CIO Review Magazine in 2020.

WHATS happening in the customer and EMPLOYEE experience industry?

Find out more

Frequently Asked Questions

Please reach us at enquiry@mpulse.net.in if you cannot find an answer to your question.

The product is 9 inches by 6 inches at the customer facing side. The thickness of the terminal is 1 inch at the top and 2 inches at the bottom. 


The terminal is easily wall-mountable with the 2 key holes provided. Some of our customers mount it on PVC or wooden stands made specifically for the purpose. A customised stand enhances the visibility of the product and improves the response rates.


The product is designed a plug-n-play model. Once the device is connected to the power, the device starts working and submits every click to our server. The embedded SIM Card connects to the nearest network available like a mobile phone. 
In case of Wi-Fi model, there are a few steps involved. The user might require a laptop or a PC to configure the terminal to the nearest WiFi network. The steps are fairly simple and can be done by a layman. 


Yes. We do provide warranty on the product for upto 1 year. The warranty is not covered in case of physical damage, wilful tampering or water intrusion in the device. 


Copyright © 2023 Madbee Mobility Solutons Pvt Ltd - All Rights Reserved.

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