It's Time To Think About Realtime Feedback
Best platform to capture feedback on customer and employee experiences.
It's Time To Think About Realtime Feedback
Best platform to capture feedback on customer and employee experiences.
What is MPulse ?
In a nutshell
Mpulse is a simple, yet powerful and comprehensive user feedback platform. It uses a combination of IoT hardware and robust software to track feedback.
- Elegant looking devices with smileys.
- Embedded with SIM card to submit real-time feedback.
- Insightful data dashboard on web and mobile app.
- Timely alerts on SMS and email to monitor feedback.
The best platform to capture feedback on Customer and Employee Experience.
Why customer feedback matters
Product variants
BASIC
MPULSE PRO
MPULSE PRO
SImple Anonymous feedback can be submitted by clicking a smiley.
Data submitted to dashboard using embedded SIM card.
Dashboard on web and mobile.
MPULSE PRO
MPULSE PRO
MPULSE PRO
User can enter his/her mobile number, employee number or invoice number. And then followed by clicking a smiley.
Embedded SIM card submits data to server instantly.
Dashboard on web and mobile.
Mpulse POS
MPULSE PRO
Mpulse POS
A simple device with 5 smileys. The data is submitted via USB cable to your Point-of-Sales system.
Literally integrates with any CRM, in plug-n-play mode.
Handheld
Bluetooth
Mpulse POS
Simple handheld device with smileys and embedded SIM card.
Ideal to capture feedback at high-traffic areas like events, petrol bunks, training sessions etc.
ACCESS
Bluetooth
Bluetooth
Your employees can just swipe their regular access card and then submit feedback.
Data can be submitted via SIM or WiFi.
Employee concerns can be addressed.
Bluetooth
Bluetooth
Bluetooth
A simple smiley device is set up to capture feedback, at the service counter.
When a customer clicks a poor feedback, a buzzer inside the Manager's cabin beeps instantly. So that the customer issue can be addressed and resolved then and there.
CONTACTLESS feedback capture
innovation in the customer experience domain
Excited to announce the launch of our latest innovation in customer experience.
As the pandemic raged, customers were hesitant about touching any surface.
Our sensor based smiley devices capture feedback just when a customer places a finger near a smiley, instantly.