Mpulse is a simple yet powerful and comprehensive customer feedback solution and management platform, using a Phygital combination of IoT hardware and agile software to capture, monitor, and analyze feedback and help the customer-facing establishments to take informed decisions for the betterment of business. Our smart customer feedback devices provide real-time feedback capture and delivery.
Empower customers to provide feedback instantly with a simple click on our smiley feedback terminal, making feedback collection intuitive and engaging.
Access real-time insights and analytics through our user-friendly web and mobile interface, empowering you to make data-driven decisions for business growth.
Receive timely alerts via WhatsApp and voice calls to address negative feedback promptly, demonstrating proactive issue resolution.
Easily integrate Mpulse's solutions into your operations for quick deployment and seamless feedback collection.
Enjoy a seamless user experience with our web and mobile interface, ensuring accessibility and convenience wherever you are.
Enjoy a plug-and-play installation procedure, allowing you to start capturing feedback quickly and effortlessly.
Leverage IoT technology to power innovative feedback solutions, ensuring efficient and effective feedback capture.
Connect more deeply with your customers by actively listening to their feedback and responding promptly to their concerns. By valuing their input, you strengthen the relationship and build trust.
Gain valuable insights from your customers feedback to make informed decisions and develop effective strategies for growing your business. Understand what matters most to your customers and use that knowledge to drive positive change.
Address any negative feedback quickly and effectively using our alert system. By taking proactive steps to resolve issues, you demonstrate your commitment to customer satisfaction and foster greater loyalty.
Embrace a culture of continuous improvement based on real-time feedback data. Identify areas for enhancement and refine your services to deliver exceptional quality and operational efficiency.
Put your customers at the heart of your business. Prioritize their feedback and use it to shape your decisions and actions. By showing that you value their opinions, you build stronger relationships and create a more satisfying experience.
Ideal for
Supermarkets | Service centre | Showroom | Hotels | Salons.
In 2024, MPulse was chosen as the 'Most Innovative Products of the Year' by Prime Insights Magazine, as part of its yearly survey of B2B tech products.
In 2023, We received the certificate of recognition from DPIIT for IT Services and Product Development. We also received the Certificate under Sec.80-IAC.
In 2023, Madbee was again chosen as a preferred Startup as part of Microsoft Founders Hub Program.
Armed with technology support and mentorship from Microsoft, Madbee is exploring new horizons in customer feedback solutions to integrate AI/ML in to products and dashboard.
We are honoured to feature on Zoho Website as the only partner to offer kiosk feedback solutions, integrated with Zoho Dashboard.
Now, Zoho Survey Customers can purchase our smiley terminals and continue to view the data on Zoho Dashboard.
We are honoured to be awarded as Índia's top 20 Enterprise Mobility solution providers''by CIO Review Magazine in 2020.
Focus of our business being customer feedback solutions
In 2019, Madbee was chosen as a preferred startup as part of Microsoft Startup Program. This enabled us to explore state-of-the-art cloud hosting technologies and build our products focused on customer feedback solutions anchored on Microsoft Azure Cloud.